Privacy Policy

This policy applies to all information collected or submitted on VinylCloud’s website and our apps for iPhone and any other devices and platforms.

 

Information we collect

New VinylCloud accounts are created for our clients after a client service contract is created, reviewed, approved, and signed by both VinylCloud and our client(s). Only clients that request access to the VinylCloud app and web site will have an account created using the username and email address provided.

Email addresses are only used for logging in, password resets, responding to emails that you initiate, and sending notifications that you request. We don’t send promotional emails.

We store information about your playlists, the songs you’ve played, and search terms you’ve used to find songs and artists. We also collect anonymous statistics about which songs, artists, and search terms are most popular to help influence our search engine and music library collection.

 

Technical basics

We use cookies on the site and similar tokens in the app to keep you logged in.

Our server software may also store basic technical information, such as your IP address, in temporary memory or logs.

 

Ads and analytics

We do not serve ads to our customers nor do we track or store personal information for the use of targeted advertising.

 

Information usage

We use the information we collect to operate and improve our website, apps, and customer support.

We do not share personal information with outside parties.

We may disclose your information in response to subpoenas, court orders, or other legal requirements; to exercise our legal rights or defend against legal claims; to investigate, prevent, or take action regarding illegal activities, suspected fraud or abuse, violations of our policies; or to protect our rights and property.

In the future, we may sell to, buy, merge with, or partner with other businesses. In such transactions, user information may be among the transferred assets.

 

Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS with certificate pinning. All passwords are encrypted before being stored.

 

Accessing, changing, or deleting information

You may access or change your information within the “My Account” section at www.vinylcloud.com. All accounts are automatically deleted 90 days after the last performance date listed on the client service contract. Accounts can be deleted upon request by sending an email to [email protected].

Deleted information may be kept in backups for up to 60 days. Backups are encrypted and are only accessed if needed for disaster recovery.

VinylCloud may delete your information at any time and for any reason, such as technical needs, legal concerns, abuse prevention, removal of idle accounts, data loss, or any other reason.

 

California Online Privacy Protection Act Compliance

We comply with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

 

Children’s Online Privacy Protection Act Compliance

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

 

Information for European Union Customers

By using VinylCloud and providing your information, you authorize us to collect, use, and store your information outside of the European Union.

 

International Transfers of Information

Information may be processed, stored, and used outside of the country in which you are located. Data privacy laws vary across jurisdictions, and different laws may be applicable to your data depending on where it is processed, stored, or used.

 

Your Consent

By using our site or apps, you consent to our privacy policy.

 

Contacting Us

If you have questions regarding this privacy policy, you may email [email protected].

 

Changes to this policy

If we decide to change our privacy policy, we will post those changes on this page. Summary of changes so far: